Terms & Conditions
Last Updated: 2nd November 2026
Welcome to English with Clare’s Membership. These Terms & Conditions govern your access to and use of Clare’s membership platform, website, courses and related services provided through Thinkific.
By creating an account, accessing the 11+ Words Weekly membership, Unlock Classics, or using any of our content or services, you agree to be bound by these Terms & Conditions.
11+ Words Weekly is an original educational resource developed to make learning new vocabulary engaging and memorable through storytelling created by English with Clare.
English with Clare developed the concept and educational approach, bringing together vocabulary learning and storytelling to help children encounter new words in context. Using AI-assisted content creation, English with Clare developed and edited the audio stories, with professional sound editing support to help bring the finished product to life.
All original materials, including the product branding, educational framework, and associated resources, are protected by applicable intellectual property rights.
These materials must not be copied, reproduced, distributed or used commercially without prior written permission from English with Clare.
1. About the Membership
The Membership provides access to digital content, educational materials, resources, community features, and other benefits as described on our website.
Clare reserves the right to update, modify, or improve the membership content and features at any time to ensure the best experience for members.
2. Eligibility
To join the Membership, you must:
2.1 Provide accurate and complete registration information
2.2 Maintain the security of your account login details
2.3 Be legally capable of entering into an agreement in your country of residence
2.4 You are responsible for all activity that occurs under your account.
2.5 You must not share your login details or allow another person to access your Membership unless expressly permitted by us.
3. Membership Payments
3.1 Your subscription price and billing frequency will be displayed before you complete your purchase.
3.2 By subscribing, you authorise us to charge the payment method provided according to your selected membership plan.
3.3 Prices may change from time to time. If pricing changes, we will provide reasonable notice before the new pricing applies.
4. Cancellation
4.1 You may cancel your Membership at any time.
4.2 You can cancel through your own account settings within your Thinkific account.
4.3 Once your cancellation request has been processed: Your future membership payments will stop.
4.4 You will retain access until the end of any paid billing period already purchased, unless otherwise stated
4.5 You will not be charged again after cancellation.
5. Refund Policy
5.1 Payments for membership subscriptions are non-refundable once a billing period has started.
5.2 If you experience an issue with your membership, please contact Clare Lloyd at [email protected]
6. Your Account Responsibilities
6.1 You agree to:
6. 2 Keep your login information confidential
6.3 Provide accurate account information
6.4 Use the Membership only for personal use unless otherwise agreed
7. Intellectual Property Rights
7.1 All Membership content, including but not limited to videos, training materials, worksheets, templates, downloads, text, graphics and branding belongs to Clare Lloyd at English with Clare.
7.2 Your Membership grants you a limited, personal, non-transferable licence to access and use the content for your child’s own learning and development.
8. Results Disclaimer
8.1 provide educational content and resources intended to support your learning and development.
8.2 However, English with Clare cannot guarantee specific results, outcomes, or achievements from using the membership.
8.3 Your results depend on factors including your own effort, circumstances, experience and implementation of the information provided.
9. Third-Party Platforms
9.1 The Membership may use third-party services, including but not limited to Thinkific and email providers. We are not responsible for interruptions, errors, or changes caused by third-party services outside our control.
10. Privacy
10.1 Your personal information will be handled in accordance with our Privacy Policy.
10.2 By creating an account, you acknowledge that your information may be processed to provide access to the membership, manage your account, communicate with you, and improve our services.
11. Termination of Access
11.1 We reserve the right to suspend or terminate your access to the membership if you:
11.2 Breach these Terms
11.3 Misuse Membership content
11.4 Where appropriate, we will provide notice and an opportunity to resolve the issue.
12. Changes to These Terms
12.1 We may update these Terms & Conditions from time to time.
12.2 Any updated version will be posted on this page with the revised date. Your continued use of the membership after changes are published means you accept the updated Terms.
13. Contact Information
13.1 If you have questions about these Terms & Conditions, please contact:
Clare Lloyd at English with Clare
Email: [email protected]
13.2 By joining any of the Memberships, you confirm that you have read, understood, and agree to these Terms & Conditions.